Terms & Conditions

Last updated: 18th August, 2026

How these terms work

These are our terms. They are the contract that governs your booking, ticket, voucher, or promotion with Blend Culinary Foundation (company number 15690682, registered office The Milestone, 84 Green Lane, Sheffield, S3 8SE) (“we”, “us”, “our”, or the “Company”), regardless of which website or app you use to book or pay. This website is the home of the current version of these terms, and it’s where we link out to the third-party sites we use to actually take your booking or payment:

  • Events (ticketed events), booked and paid for via DesignMyNight
  • Private hire (full day or half day venue exclusivity), agreed directly with the venue by email, not through DesignMyNight or our website
  • Private group bookings, and corporate pledge days booked or enquired about through our website or by email, not through DesignMyNight
  • Gift vouchers, purchased via DesignMyNight
  • Other promotions (for example, 15% off class bookings from open kitchen engagement), with no booking or platform involved; applied automatically on booking site DesignMyNight, subject to the specific terms for that promotion

DesignMyNight is the technology we use to take bookings and payments on our behalf. They are not the seller. Their own terms apply only to your use of their website or app (their checkout, their account, how they handle your card details); they do not govern the substance of what you’ve bought. The ticket, the voucher and the reward are supplied by us, under these terms. Where a platform imposes a requirement on us as a condition of selling through them, for example, DesignMyNight requiring a visible refund policy, we comply with that, but it doesn’t change whose terms govern your purchase.

See also our Privacy Policy and Cookie Policy, which explain how we handle your personal data and use cookies on this website. These apply alongside the terms below.

Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015. If anything in these terms conflicts with those rights, your statutory rights take priority.

1. Website Terms of Use

These terms cover your use of the Blend Culinary Foundation website. They don’t cover bookings, gift vouchers, or promotions. See the relevant section below for those.

Who we are

Blend Culinary Foundation CIC, company number 15690682, registered office The Milestone, 84 Green Lane, Sheffield, S3 8SE. Contact: hello@blendculinaryfoundation.co.uk.

Using our site

  • The website is for general information about Blend Culinary Foundation, our mission aims, cookery class offerings and community engagement. It has links that will take you to DesignMyNight to complete a booking or purchase
  • Content is provided for information only, and we don’t guarantee it’s always accurate or up to date.
  • All content, branding and images on the site belong to us or our licensors. You may view and print pages for personal use, but not copy, reproduce or use them commercially without our permission
  • We link out to DesignMyNight so you can complete a booking or purchase. Their own terms and privacy policies apply to your use of their site or app itself. This doesn’t affect whose terms govern the booking, ticket or voucher you’re buying: that’s always us, under the terms set out in the sections below.
  • You must not attempt to hack, scrape, or introduce viruses or malicious code to the site.

Your privacy

Please see our Privacy Policy to find out how we collect and use your personal information and your data protection rights, and our Cookie Policy to find out how we use cookies on this website.

Liability

We don’t exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Beyond that, we’re not liable for loss arising from your use of the website, since no transactions take place on it.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, save that Scottish and Northern Irish residents may also bring proceedings locally

2. Cookery Classes & Events Terms

These terms are the contract between you and us for any ticketed event or other event at a Blend Family venue or Blend Culinary Foundation Cookery School that you book through DesignMyNight. Their own terms apply to your use of their checkout and account, but these are the terms that govern the event itself: your ticket, entry, conduct, changes, and refunds.

2.1 Booking and entry

  • Your booking is confirmed once the platform (DesignMyNight) confirms it to you. That confirmation is your proof of booking.
  • You must be able to present your booking confirmation, digitally or in print, on arrival.
  • Where an event has a minimum age, you’ll need valid photo ID to enter. We’ll refuse entry without it, and no refund will be given.
  • Tickets are for personal use and shouldn’t be resold above face value.

2.2 Changes and cancellation

  • If we need to change the date, venue or format of an event or cookery class, or cancel it, we’ll let you know as soon as possible. For a cancellation or a material change, you’re entitled to a full refund.
  • Once purchased, cookery class tickets are non-refundable and cannot be exchanged. However, reasonable adjustments and accommodations may be made at the management’s discretion depending on the availability of alternative slots. If you need to cancel or modify your class date, please contact hello@blendculinaryfoundation.co.uk at least 7 days prior to the scheduled class or event to discuss your options.
  • It is not our standard policy to provide refunds for no-shows or cancellations.

2.3 On the day

  • We can refuse entry or ask you to leave, without refund, if your behaviour puts the safety or enjoyment of other guests or staff at risk, or breaches our licensing conditions.
  • We may carry out bag checks and can refuse entry to outside food, drink, glass or weapons.
  • For cookery classes, every effort will be made to admit latecomers at a suitable break in the class or event, but admission cannot always be guaranteed.
  • Photography or filming may take place at events for our marketing. Let a member of staff know if you’d prefer not to be included.

2.4 Liability

We don’t exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Beyond that, we’re not liable for loss or damage to personal belongings, or for indirect or consequential losses, whether arising in contract, tort (including negligence) or otherwise. Nothing here affects your statutory rights.

2.5 If something’s beyond our control

We’re not liable for delay or cancellation caused by events beyond our reasonable control, including extreme weather, fire, flood, strikes, government restrictions, or venue unavailability for reasons outside our control (a “Force Majeure Event”).

2.6 Governing law

These terms are governed by the laws of England and Wales.

3. Private Group Cookery Class Booking and Corporate Pledge Days Terms

These terms are the contract between you and us for any private group booking or corporate pledge days at a Blend Culinary Foundation cookery school or Blend Family venue. You’ll make an enquiry either via our website or by emailing hello@blendculinaryfoundation.co.uk. These are the terms that govern the booking itself.

3.1 Making a booking

  • Your booking is confirmed once one of our team sends you a final email confirmation and deposit invoice after initial enquiry and details are agreed. Keep this for reference.
  • You must be 18 or over to make a private group cookery class booking or corporate pledge day, and may be asked for valid photo ID on arrival.
  • Private group cookery class booking or corporate pledge day sizes vary by site; details are on the website, but are usually a minimum of 10 or more people.

3.2 Deposit and payment

  • Where a deposit or full payment applies directly for a booking, a deposit invoice will be sent to the booking email to be paid within 14-days and handled by the Blend Family Finance department.
  • Alternatively, where an enquiry is made, and you confirm your booking directly with the Blend Culinary Foundation staff, we’ll send you a secure payment link to pay. We do not take card details over the phone or in writing. You enter your own card details directly into the payment provider’s page.

3.3 Changes and cancellation

  • You can change or cancel your private group cookery class booking or corporate pledge day through the confirmation email or by contacting hello@blendculinaryfoundation.co.uk directly within 14 days of the booking date. Changes are subject to availability.
  • Deposits are nonrefundable if you cancel your booking with less than 14 days of the booking date. Booking dates can be changed, but an additional deposit may be required if a change request is received with less than 14 days’ notice and the original deposit paid is forfeited.

3.4 Dietary requirements and allergens

Please let us know about any allergies or dietary requirements when booking, and again on arrival. Full allergen information is available from Blend Culinary Foundation staff before you confirm your booking date, and reasonable adjustments can be made for any dietary restrictions or allergies.

3.5 On the day and liability

  • We can ask a guest to leave, without refund, if their behaviour is disruptive or unsafe, or breaches licensing conditions.

3.6 Governing law

These terms are governed by the laws of England and Wales.

4. Private Venue Hire Terms

These terms apply to the private venue hire of one of Blend Culinary Foundation cookery schools for a full or half-day venue hire “Private Hire”, for example for a private training session. Private Hire isn’t booked through DesignMyNight or our website. Enquiries can be made through our website or by email to hello@blendculinaryfoundation.co.uk, but the booking itself is agreed directly with the venue by email, and the written quote or proposal we send you, together with these terms, forms the contract between you and us.

4.1 Enquiry and confirmation

  • Your Private Venue Hire is only confirmed once we’ve sent you written confirmation by email and we’ve received your deposit. Until then, no booking exists, and we’re free to release the date and space to someone else.
  • You must be 18 or over to make a Private Venue Hire booking. The person who makes the booking (the “Hirer”) is responsible for it and for the conduct of their guest, and must adhere to our Health & Safety Policy and [Kitchen Venue Hire Rules & Regulations]

4.2 Deposit, minimum spend and payment

  • The deposit is usually 25% of the quoted fee, or a fixed amount, confirmed in writing at the time of booking. Save as set out below, the deposit is non-refundable.
  • Where a minimum spend applies, we’ll confirm the amount in writing. If actual spend on the day is less than the minimum spend, the difference is payable.
  • The balance of the fee, less any deposit paid, is due no later than 14 days before the event date, unless we agree otherwise in writing. We reserve the right to treat non-payment of the balance by the due date as cancellation by the Hirer under clause 4.4.
  • Payment is taken directly by us, by card payment link, bank transfer as agreed with you in writing or payable invoice. We do not take card details over the phone or in writing.

4.3 Final numbers and special requirements

Final guest numbers and any special requirements (dietary, accessibility, or otherwise) must be confirmed no later than 7 days before the event. After that point, numbers can’t be reduced; you’ll be charged on whichever is greater: the last confirmed number, or the number who actually attend. There may be an opportunity to increase numbers, subject to availability and space; requests are considered on a case-by-case basis.

4.4 Changes and cancellation

  • Less than 14 days before the event, the Hirer loses only their deposit. Less than 14 days before, the Hirer is liable for 100%.
  • We may cancel and refund what you’ve paid if we’re unable to host your event for reasons beyond our control, or if we reasonably believe you or a member of your party is barred from our premises. Beyond returning what you’ve paid, we have no further liability to you in these circumstances

4.5 Conduct and use of the venue

  • The Hirer is responsible for the behaviour of their guests and for any loss or damage to the venue, its fixtures or equipment caused by their party, and agrees to reimburse us for the reasonable cost of making this good.
  • We can refuse entry to, or remove, any guest whose behaviour is unacceptable, and can end the event early where reasonably necessary for safety. No refund will be due in these circumstances.
  • Any entertainment, decorations or third-party suppliers the Hirer wants to bring in must be agreed with us beforehand, and any such supplier must hold adequate public liability insurance, evidence of which may be requested by us.

4.6 Liability

We don’t exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Beyond that, we’re not liable for indirect or consequential loss, whether arising in contract, tort (including negligence) or otherwise.

4.7 If something’s beyond our control

We’re not liable for delay, change or cancellation caused by a Force Majeure Event (as defined in clause 2.5).

4.8 Governing law

These terms are governed by the laws of England and Wales

5. Gift Voucher Terms

These terms apply to Blend Culinary Foundation gift vouchers (“Vouchers”) purchased via DesignMyNight. DesignMyNight provides the platform that issues and tracks your Voucher.

5.1 Purchase and validity

  • Vouchers are purchased as digital (e-gift) vouchers via DesignMyNight for the relevant venue, and delivered by email with a QR code and confirmation.
  • Vouchers are valid for 12 months from the date of purchase unless stated otherwise. Any unused balance expires on that date and can’t be reinstated, extended or refunded.
  • Vouchers are issued and redeemed in pounds sterling.
  • Vouchers are available in denominations of at least £10.
  • Purchases under £1 will not be accepted via Voucher, due to technical restrictions on our systems.

5.2 Redemption

  • Redeem your Voucher through DesignMyNight by entering the redemption code at checkout, up to its full value, against listed cookery classes at participating venues.
  • If your order costs more than the Voucher balance, pay the difference by another method. If it costs less, the remaining balance stays on the Voucher until it expires.
  • Vouchers can’t be exchanged for cash, in whole or in part, and can’t be used to buy further Vouchers.

5.3 Lost, stolen or misused vouchers

Please treat your Voucher like cash. We can’t replace or refund a Voucher that’s lost, stolen, or redeemed by someone else without your permission.

5.4 Refunds

Vouchers are non-refundable once purchased, except where the law gives you a right to a refund we can’t exclude. Where something bought with a Voucher is later refunded, the refund is issued as a Voucher, not cash.

5.5 Liability

We don’t exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Beyond that, our liability to you in connection with a Voucher is limited to its face value.

5.6 Governing law

These terms are governed by the laws of England and Wales.

6. General Provisions

The following clauses apply across all the sections above, in addition to the terms specific to each area.

6.1 Changes to these terms

We may update these terms from time to time, for example to reflect a change in law, a change to how we or our platforms operate, or a change to a specific offer. Where we make a material change to terms that apply to a booking, ticket, voucher, or loyalty account you already hold, we’ll take reasonable steps to bring this to your attention. The version published on our website at the relevant time is the version that applies.

6.2 How to complain, and alternative dispute resolution

If we’re unable to resolve a complaint between us, you may be entitled to refer it to an alternative dispute resolution (“ADR”) provider. We are not currently obliged to use ADR unless we say we will, but we are required to tell you this information if a complaint is unresolved.

6.3 Assignment

We may transfer our rights and obligations under these terms to another organisation, for example as part of a group restructuring, sale or transfer of business. We’ll always tell you if this happens, and it won’t affect your existing rights, including any unredeemed Voucher, ticket or loyalty reward. You may not transfer your rights or obligations under these terms to anyone else without our written consent.

6.4 If part of these terms is found to be unenforceable

If a court or regulator decides that part of these terms is unlawful or unenforceable, the rest of these terms will remain in full force and effect.

6.5 No waiver

If we don’t insist that you comply with any of these terms, and we don’t enforce our rights against you, that doesn’t mean we’ve waived our rights, and it doesn’t mean you don’t have to comply with those terms.

6.6 Third-party rights

These terms are between you and us. No other person has any right to enforce any of these terms under the Contracts (Rights of Third Parties) Act 1999, save that this doesn’t affect the position of a Voucher recipient who isn’t the original purchaser, who may enforce the Gift Voucher Terms as if they were the purchaser.

6.7 Notices

Any formal notice you need to give us under these terms should be sent to info@blend.family or to our registered office at The Milestone, 84 Green Lane, Sheffield, S3 8SE.

6.8 Entire agreement

These terms, together with the specific section that applies to your booking, ticket, Voucher, or promotion, and our Privacy Policy and Cookie Policy, are the entire agreement between you and us in relation to their subject matter, and replace any earlier discussions, arrangements or agreements between us on that subject, save that nothing in this clause limits or excludes liability for fraud.

6.9 Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that if you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.